Practical Retrofit Coordination & TrustMark Lodgement training.
The Practical Retrofit Coordination & Lodgement course is designed to help learners understand how retrofit projects are coordinated, documented, and lodged in accordance with PAS 2035. It focuses on the hands-on processes involved in managing projects, completing documentation, and using systems such as TrustMark's Data Warehouse to ensure full compliance and quality assurance.
Course overview.
The Level 3 Award in Practical Retrofit Coordination and Lodgement (GQA) is a unique, practice-based qualification developed jointly by Synergy Training Centre and Trade Engine. It bridges the gap between theoretical Retrofit Coordinator training and real-world delivery, providing hands-on understanding of evidence management, TrustMark lodgement, and the day-to-day coordination of PAS 2035-compliant projects.
While many Level 5 Retrofit Coordinator qualifications focus heavily on policy and theory, this Level 3 practical award focuses on doing. It instructs learners how to compile, check, and lodge a complete evidence pack that meets TrustMark and audit standards. The course walks through each stage of the coordination process using authentic case files, best practice templates, and live demonstrations of the TrustMark Data Warehouse.
The qualification is approved and regulated by GQA Qualifications and designed with direct input from industry practitioners. It is already recognised by leading coordination practices as the missing link between knowledge and capability.
Who this course is for.
This qualification is designed for professionals involved in managing or supporting domestic retrofit projects under PAS 2035. It is particularly relevant to:
- Retrofit Coordinators seeking to strengthen their practical coordination and lodgement skills
- Project administrators and quality-assurance staff responsible for evidence collation
- Retrofit Assessors and Designers wishing to understand downstream documentation requirements
- New entrants to coordination roles within TrustMark-registered businesses
There are no formal entry requirements, but learners will benefit from prior awareness of the PAS 2035 retrofit process or completion of a Level 5 Coordinator qualification.
Course structure & content.
The qualification consists of a single practical unit, covering every aspect of compliant coordination and evidence lodgement under PAS 2035 and TrustMark.
- Understanding the PAS 2035 process from assessment through to evaluation
- Roles and responsibilities of the Retrofit Coordinator and project team
- Compiling compliant evidence packs including risk assessments, assessment reports, improvement option evaluations, and Retrofit Design documentation
- TrustMark Data Warehouse is covered, including uploading, validating, and managing lodgements
- Managing professional roles and supply chains across the retrofit process
- Medium-Term Improvement Plans (MTIPs), including interpreting and applying them in practice
- Quality assurance and audit preparation and how to avoid common pitfalls and documentation errors
- Coordination ethics and impartiality, such as maintaining integrity under commercial pressure
- Software tools and platforms used for domestic retrofit coordination and lodgement
Delivery is through guided eLearning and tutor-led workshops using real project examples. Learners apply principles directly within the TrustMark framework and gain practical templates they can implement immediately in their own organisations.
Progression opportunities.
This qualification serves as a bridge between Retrofit Coordination theory and practice. It provides valuable continuing professional development (CPD) for:
- Existing Level 5 Retrofit Coordinators who want to enhance operational competence
- Individuals supporting coordination teams (administrators, assistants, QA officers)
- Organisations wishing to standardise documentation and lodgement practice
Completion supports progression to more advanced or specialist qualifications, including:
- Level 5 Diploma in Retrofit Coordination and Risk Management
- Level 3 Retrofit Assessor
- Future GQA or ABBE CPD units in retrofit auditing and quality assurance
Assessment & certification.
The qualification is assessed through a practical workbook and supporting evidence portfolio. Learners must demonstrate the ability to coordinate and document a PAS 2035 project through to successful TrustMark lodgement, using real or simulated case studies.
Assessment is verified internally and externally by GQA Qualifications and must be conducted by assessors with current, verifiable industry experience. Successful completion leads to the Level 3 Award in Practical Retrofit Coordination and Lodgement.
Funding & costs.
This qualification is not currently eligible for WHSP funding but is offered at a highly competitive rate of £695 + VAT. Graduates of Synergy’s Level 5 Retrofit Coordinator programme receive a £100 loyalty discount on the course fee.
The course represents excellent value for professionals who wish to strengthen their compliance practice and deliver measurable quality improvements across retrofit projects.
How to enrol.
Enrolment is open to learners across the UK. You can reserve a place online or contact our team for guidance on eligibility and scheduling.
On joining the course, learners gain access to Synergy’s virtual learning platform, templates, and tutor support. Most learners complete the qualification within four to six weeks of part-time study.
Organisations may also arrange group delivery or in-house workshops through our training team.
